Forums - a leading indicator?

Last week, the consumer advocacy blog, The Consumerist, had a couple posts of the "confessions of an X sales rep" form for wireless carriers (Sprint & Verizon). These posts [1] [2] have been featured prominently on Digg [3] [4] ( & possibly other social bookmark sites). What's fascinating is that they don't provide much new information.

Most, if not all, of this information has been in forums posts at a number of different wireless forums. In fact, one of the first Digg comments on the Sprint story is to check out the Sprint Users forum [5] (which incidentally has 871,583 posts by 110,380 members).

Thanks to someone putting the information in a bite-sized post and the good reach of The Consumerist [6] it appears this information is now being exposed to a larger audience.

  • If all this information existed in forums already, why did it take so long to get exposose?
  • What other information is buried in forums?

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